RETURNS

US CUSTOMERS: If for some reason you’re not satisfied with your purchase, new and unused thermosg purchased from thermosg.shop can be returned free of charge within 30 days of the purchase date for a refund. Please visit our Returns Dashboard to initiate your return automatically. Refund is subject to confirmation of returned product received and processed at our warehouse.

If returning outside the 30 day window, please reach out to [email protected] for valid address to ship to and further instructions.

thermosg only accepts returns of product purchased from
thermosg.shop. All thermosg items eligible for returns.

QUESTIONS?

We are here for you:
Monday–Friday 9am–4pm PST
+1 847 439 7821
thermosg.shop

Refunds take 7 business days.